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Alan McDaniel
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Posted: August 20 2018 at 7:20pm | IP Logged Quote Alan McDaniel

Nope that wasn't it

Can't do it.

Alan



Edited by Alan McDaniel on August 20 2018 at 7:25pm


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REM1875
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Location: Buffalo Springs, Clay County, TX
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Posted: August 21 2018 at 12:02am | IP Logged Quote REM1875

Holy cow
Try Henry customer service first ....there is a link to the
president of the company if that doesn't work ......He
helped me before......
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Alan McDaniel
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Location: Goliad, TX
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Posted: August 21 2018 at 5:16am | IP Logged Quote Alan McDaniel

REM1875 wrote:
Holy cow
Try Henry customer service first ....there is a link to the
president of the company if that doesn't work ......He
helped me before......


That's on my list today. I got one reply from customer service telling me
they couldn't help me because they only recommend using factory ammo in
their rifles... well, that ain't happenin. Besides, the rifles still do not preform
satisfactorily with factory ammo.

Alan

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Alan McDaniel
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Location: Goliad, TX
Posts: 139
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Posted: August 21 2018 at 1:00pm | IP Logged Quote Alan McDaniel

This just in from Henry. Good to have this type of customer service.

Alan



Hello Alan,

Sorry to hear about the poor factory ammo performance. Since you have
done all you can do at home, I recommend that you send whichever gun or
guns that are still having problems back for our repair shop to inspect and
repair under warranty.

To do this, you can go to our web site and file a warranty claim by following
the instructions here:


File a separate claim for each gun if needed. A UPS return-shipping label will
be generated and sent to you to cover the cost of shipping the rifle(s), which
includes insurance. We will get this issue resolved for you.


Regards,

Jeffrey Post
Technical Customer Service

Henry Repeating Arms, Co.
59 East 1st Street
Bayonne, NJ 07002

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REM1875
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Posted: August 21 2018 at 7:11pm | IP Logged Quote REM1875

Bummer Alan after waiting so long for em .......
Let's see what henry's does .....
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Alan McDaniel
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Posted: August 21 2018 at 7:50pm | IP Logged Quote Alan McDaniel

I know. But, I'd rather have them in good shape. A dangerous rifle or one
that won't hit where I aim is of little use to me.

Alan


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